The Operations System Administrator (OSA) provides OS, SW & HW support calls on Windows & Linux for DreamWorks Animation & PDI/DreamWorks. The role supports the needs of multiple departments with multiple needs in a fast paced production environment at multiple sites.

The job requires excellent verbal & written communication skills, strong customer service focus, and abilities to work in a team & independently, learn on the fly, follow procedures and suggest improvements.

Responsibilities
- Building, installing, maintaining and troubleshooting Linux & Windows desktops & laptops
- User account administration
- Software & license installation
- Application debugging
- User support (phones, email tracking system & at the user's desk)
- Develop & document tools/procedures
- Install & maintain 3rd party software & licensing
- Set up & move systems as necessary
- Analyze issues & create solutions for HW & SW problems
- Daily & weekly preventative maintenance procedures

- Bachelor degree in Computer Science or related field
- Strong customer service skills
- Prior UNIX/Linux/Windows experience is a must
- Excellent verbal and written communication skills
- Ability to learn quickly and work in a fast paced environment
- Scripting experience (Perl, VBS, shell, etc.)

- Mac experience a plus
- Systems administration experience a plus