Community Online Manager: 3G Studios, Inc
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- Job Description and Responsibilities:
- The Community Manager will lead the PR and Online Community efforts for a for ground breaking video game. This person will work with project leads, studio partners and our publisher to strategize, develop and implement the Community Plan and PR campaigns to launch this exciting video game franchise.
Responsibilities:
• Develop and Design the online community plan.
• Builds and develops a robust online community for key franchise.
• Partner with marketing to create the pre and post launch strategy for community development.
• Ensures consistent presence and user-friendly environment on community message boards.
• Helps to create look and feel of community website as well as content while serving as a liaison between the community and company.
• Works with cross-functional teams to continually evolve the community site with new features and promotions.
• Solicits, tracks and reports community member feedback to internal departments.
• Manages post launch support efforts. (tournaments, events, product updates)
• Manages public tests and gathers community feedback to improve final product quality.
• Creates community assets such as podcasts, developer interviews, product updates, game tips and tricks.
• Develops and manages community contact points and relationships.
- Requirements:
- Requirements:
• BS degree in Marketing, Communications, Public Relations or equivalent experience
• MUST BE AN AVID VIDEO GAME FAN WITH A PC, Xbox360 or PlayStation3.
• Two or more years of actual online community management experience
• Large scale massively multiplayer community experience or social networking community experience would be a major asset
• Must be able to create clear specifications that define the user experience, feature set, and detail all development requirements associated with project
• Experience managing internal and external community management resources
• Knowledge in encouraging communication, maintenance and policing of discussion forums
• Ability to work under pressure and coordinate numerous activities while achieving demanding launch goals
• Strong problem solving and decision-making ability
• Masterful interpersonal, verbal and written English communication skills
• Ability to work collaboratively in a team environment a must
• Superior time management and organizational skills are essential
- Desired Skills and Pluses:
- High ranking gamer tags in online communities a huge plus.